From tokens to smart payments
in 10 seconds.
WashConnect connects customers, machines and revenue: smartphone payments, rechargeable wallets, automatic promotions, analytics and remote start in a single platform developed by Swype Lab.
Ideal for self-service laundries that want to reduce cash, automate washes and offer a truly modern experience to their customers.
How it works for your customers
They enter the laundromat, scan the QR code on the machine, choose the payment method and within seconds the machine starts. No tokens, no change, no doubts.
They scan the QR code
The customer scans the QR code on the machine or on signs in the laundromat and opens the WashConnect page linked to that device. No confusing menus.
They pay with their preferred method
They see the amount and cycle details and pay with PayPal, Satispay, card (Stripe), Apple Pay, Google Pay or the WashConnect wallet, where you can enable bonuses and dedicated pricing.
The machine starts by itself
After payment, WashConnect starts the cycle automatically: you collect digitally, and the customer gets on-screen confirmation with timing, cost and the promotion already applied.
Everything under control,
wherever you are.
With WashConnect you control your laundromat from a single dashboard: machines, revenue, promotions and customer wallets. In real time, from any device.
- • Digital payments with PayPal, Satispay, Stripe, Apple Pay, Google Pay and wallet.
- • Live machine status with alerts, locks and manual remote start.
- • Clear analytics by day, time slot, machine and location.
- • Promotions and wallet to increase average ticket and frequency of use.
A simple and modern experience for your customers
They pay the way they already do online: from their smartphone, in a few taps, with clear prices and visible promotions. You offer a more modern service, and they are more likely to come back.
Smart payments
They pay in seconds with card, PayPal, Satispay, Apple Pay, Google Pay or wallet, without having to look for coins or figure out the token machine.
More clarity
They see price, program and wash status directly on their smartphone, with a clear indication of remaining time and applied promotions.
Dedicated promotions
Discounts, a promotional first wash, bonus top-ups and better pricing for wallet users: coming back to your laundromat becomes the most convenient choice.
What you can do with WashConnect
A platform designed specifically for self-service laundromats: from device control to marketing, everything works together to increase revenue and simplify management.
Device management
Washing machines, dryers and other services connected in a single panel. Real-time status, running cycles, errors and, where available, remote start to help customers.
Wallet and loyalty
Personal rechargeable wallet, special prices, top-up bonuses, promotional first wash. In case of issues, you can refund in a few clicks directly to the wallet.
Flexible promotions
General discounts, by weekday, by time slot, by machine type or only for wallet users. Once configured, promotions work on their own.
App for the operator
Besides the web dashboard you get a dedicated app: start machines remotely, handle urgent situations and step in without being at the laundromat. Fewer trips, shorter response times.
It works alongside your setup, it doesn't replace it
You don't have to change the machines, replace the till, remove the coin box or close for building work. WashConnect is installed in parallel with what you already have: those who prefer it keep paying as before, everyone else pays from their phone.
Your machines stay yours
It works with the washers and dryers you already own: no machine replacement, no change of till, the coin box keeps working. WashConnect adds a payment channel, it doesn't take one away.
Only electrical connections
The board arrives pre-configured and connects to the machine with just a few electrical connections. No building work, no rewiring, no structural changes to the laundromat.
The laundromat stays open
We work on one machine at a time while the others stay in service. No closing days and no interruption for your customers.
You can start with just a few machines
Activate WashConnect on one or two machines, see how your customers respond, then roll it out to the rest. No immediate commitment for the whole laundromat.
What's in the kit
Everything you need to get started, ready to use:
- ✓ Pre-configured electronic board
- ✓ QR code stickers for every machine
- ✓ Information stickers for the laundromat entrance
- ✓ Flyers to display and explain the service to customers
You choose who installs it
Three options, depending on how you prefer to work:
- 1 By yourself. The board is pre-configured and the instructions are included.
- 2 With your technician. Whoever already knows your machines can fit it without us.
- 3 We install it. We handle it directly, fitting and initial configuration included.
Daily takings filed with the Italian Revenue Agency by the system
WashConnect can be extended with a dedicated module for managing daily takings, built right into the platform: the digital payment and its tax filing become a single step, with no need to re-enter takings anywhere else.
- Automatic filing of digital payment takings with the Italian Revenue Agency.
- Manual entry of takings collected at the laundromat, so cash ends up in the same ledger too.
- A clean, traceable history, available from the same dashboard as your revenue.
- Less admin work and less room for mistakes.
Why choose WashConnect
Everything your laundromat needs in a single platform: fast, modern and automated.
Manual remote start
If a customer has a problem, you start the machine with one click. Zero manual intervention, zero stress.
Instant refunds
With the wallet you refund in 2 seconds, without coins and without arguments. Simple for you, clear for the customer.
Analytics and insights
See peak times, most-used machines, revenue and effective promotions. Make every decision based on real data.
Payment in 10 seconds
The customer scans the QR code, pays and the cycle starts. A smooth experience that increases satisfaction.
Powerful promotions
Top-up bonuses, special wallet pricing, discounts by time slot or weekday. You choose the strategy, the system does the rest.
Frequently asked questions about WashConnect
A quick overview of the questions we most often receive from self-service laundromat owners who want to switch to digital payments.
Do you also have a dog wash station?
The same board that connects your washing machines also connects self-service dog wash stations: same dashboard, same revenue, same customer wallet, same tax reporting module.
Discover WashConnect for dog washingTake your laundromat to the next level
Tell us how your laundromat is set up: we will contact you to show you WashConnect in detail and prepare a tailored proposal.
Let's talk about your laundromat
Every store is different: we will give you practical guidance and solutions designed for your specific case.
We will get back to you within 24 hours with clarifications, a demo or a tailored quote.